🔍 Product Release Updates
Last updated December 8, 2025
Here you can find the latest updates and releases to the MyFieldAudits platform!
📅 December 8, 2025 — Vial
Dynamic Photo Area Filters & Group Edit Mode
Overview
A new way to manage photos across multiple areas at once. You can now select several areas, turn on Group Edit, and upload or remove photos for all of them in a single step. Photos are automatically organized into:
- Global Photos – used across all selected areas
- Site-Specific Photos – used only in particular areas
This makes it easy to see exactly where each photo applies.
Multi-Area Photo Management
- Upload and delete photos across multiple areas with one action.
- Photos automatically sort into Global vs. Site-Specific depending on where they’re used.
- Reduces repetitive, area-by-area photo work.
Improved Interface
- A new Area Filter lets you multi-select the areas you want to work on.
- A Group Edit toggle clearly indicates when bulk actions are enabled.
- Global and Site-Specific photos are shown in separate sections with tooltips explaining where each photo is used.
Time-Saving Highlights
- Perform photo updates for several areas at once instead of repeating the same action.
- Tooltips give quick context on which areas use each photo.
- Fewer clicks and simpler flows for complex photo libraries.
📅 December 4, 2025 — Web v1.5.28
Overview
Clarifies how unassigned action items and missing due dates appear when working in drafts.
Improvements
- Action items without an assigned user now clearly display as “Unassigned.”
- When no due date is chosen, the system now shows “No due date” so status is easier to understand at a glance.
📅 December 4, 2025 — Web v1.5.27
Overview
Improves the experience when reopening drafts that were started earlier.
Fixes
- Comments and action items now display correctly when reopening in-progress drafts, ensuring all prior work is visible and easy to continue.
📅 December 3, 2025 — Web v1.5.26
Overview
Restores the familiar manual-save behavior for several key sections to make draft workflows clearer for users.
Changes
- Reverted autosave behavior for:
- Media gallery
- Comments
- Action items
- General comments
- Brought back manual Save buttons for these sections so users have explicit control over when changes are saved.
📅 November 26, 2025 — Web v1.5.25
Overview
Focuses on performance, automatic protection of work in progress, and a smoother reporting experience.
Improvements
- Automatic Draft Saving
- Drafts automatically save in the background, protecting work if the browser closes or the user navigates away.
- Improved Event Recovery
- Events that previously didn’t match the expected “topic” are now safely retried, supporting more reliable data capture behind the scenes.
- Faster Compliance Report
- Compliance Reports load much faster once table data is ready.
- Faster Fill-Out for Large Forms
- Feedback forms with many KPIs now open and respond more quickly
- Enhanced Fill-Out Header
- The header now shows pending events from both the active draft and the backup queue, giving a fuller view of what’s still syncing
- Clearer Completed Audit Details
- Task due dates are labeled more clearly within completed audits.
Fixes
- Adjusted spacing on the Leaderboard report so large area selections display clearly.
- Prevented backup processes from failing when too many failed events accumulated.
📅 November 10, 2025 — Vial Release 11 & Web v1.5.24
Overview
Improves schedule reliability and adds self-service tools to repair schedules after configuration changes.
Maintenance Tools
- Automatic tools now detect and repair schedules impacted when:
- Feedback forms are changed
- Areas are changed or reconfigured
These tools help keep schedules aligned with the latest setup, reducing the need for manual fixes.
Additional Improvements
- The Review Completed Audit view now shows task details inside each completed audit, making it easier to see which tasks were tied to the audit.
📅 November 7, 2025 — Vial Inbox Issues Found & Web v1.5.23
Overview
Introduces a new Issues Found Inbox Report so teams can act quickly on problems uncovered during audits, plus improvements to inbox reports overall.
New: Issues Found Inbox Report
- Daily report summarizing issues found during audits across locations.
- Designed to be reviewed before the start of the business day so leaders can act quickly.
- Shows key details like what was found, where, and when, along with the next reporting period.
Inbox Report Enhancements
- Report titles can now be customized.
- Reports can be scheduled at specific hours to better match team routines.
Behind the Scenes
- Error events are now stored even when users are offline and are sent automatically when the connection returns, giving better visibility into real-world issues.
📅 October 20, 2025 — Vial Release 9 & Web v1.5.22
Overview
Strengthens scheduling and reporting workflows across web and mobile.
Improvements
- Scheduling & Tasks
- You can now set due date times directly in the scheduling UI.
- Schedules show a Completed At column to clarify when tasks were finished.
- An archive option in the Edit Schedule view makes it easier to manage older schedules.
- Extended submission window support allows audits completed up to 24 hours after the due date plus any grace period to still count as on time.
- Due date times are more visible throughout scheduling.
- Reporting
- Reports can now be sent to user groups, not just individual users.
- A button in completed tasks lets you jump directly to the related audit.
Fixes
- Corrected a scheduling edge case around November 2 in Los Angeles (Daylight Saving Time) that could cause task lists to break.
- Fixed time zone issues when rescheduling “this and next” tasks.
- Ensured the audit schedule table loads new results reliably, even at unusual browser zoom levels.
- Adjusted the Audit Compliance Report to properly account for grace periods, ensuring all relevant audits are counted.
📅 October 9, 2025 — Mobile Hotfix for Scheduling (iOS & Android)
Improvements
- Optimized how the app handles background connections on iOS so real-time updates resume more smoothly when the app is reopened.
Fixes
- Resolved a situation where tasks could be started slightly before their intended start time depending on the user’s time zone. Tasks now respect their configured start times.
📅 October 8, 2025 — Updating MCV for Google Play
Overview
- Updated the MyCustomerVoice (MCV) Android project to meet the latest Google Play requirements, ensuring continued compatibility and availability in the store.
📅 October 6, 2025 — Scheduling Improvements
Overview
Improves performance and stability for the task list and scheduling system, especially for large organizations.
Improvements
- Reduced unnecessary in-memory data processing, which lowers memory usage.
- Helps smooth out previous memory spikes for large accounts.
- Improves performance when working with very large task lists and schedules.
📅 October 3, 2025 — Compliance Report & Report Campaign Enhancements
Overview
- Refines how Compliance Reports calculate and display results, and streamlines the Report Campaign creation form.
Highlights
- Compliance Report percentages now stay within expected ranges and display accurately.
- Adjustments to the Report Campaign creation form make setup clearer and more reliable.
📅 September 30, 2025 — Compliance Report Optimization
Overview
A performance-focused release aimed at faster reporting and smoother scheduling.
Improvements
- Compliance Reports for high-volume customers now generate much faster.
- The Scheduling module responds more quickly and handles large data sets more smoothly.
- Overall reliability and speed are improved for teams managing many audits and tasks.
📅 September 30, 2025 — Fixes Around Completed Audits Feature
Overview
Focuses on making completed audits easier to export and filter, even at scale.
Improvements & Fixes
- PDF Export
- Completed audits export more reliably to PDF, including those with previously problematic image types.
- Improved image rendering to avoid failures during PDF generation.
- Filtering Large Data Sets
- Audit filters now load results correctly for companies with very large audit histories.
- Optimized filtering logic for better performance and stability.
📅 September 26, 2025 — MCV iOS & Android Tablet Release
Overview
Updates the MCV mobile apps and enhances support for tablets.
Improvements
- Upgraded to a newer React Native version for better performance.
- Added support for Android 15.
- Improved token refresh handling for more reliable sessions.
- Reworked navigation for smoother flows on mobile and tablet.
Survey Handling Enhancements
- Survey data is cleared correctly when errors occur.
- Added better handling for empty survey submissions.
- Strengthened resubmission logic to avoid duplicates.
- Prevented repeated taps on the submit button from creating multiple submissions.
📅 September 24, 2025 — Scheduling Fixes
Overview
Broad improvements to scheduling filters, tables, and area hierarchy to create a unified, more intuitive experience.
Audit Schedules
- New Assignee Group filter.
- Upgraded to the new filter UI for consistency.
- Audit Schedules now reuse the same table interface as Edit Schedules for a unified look.
Edit Schedules
- New filters for:
- Audit
- Area
- Assignee Users
- Assignee Groups
- Start Date range
- Uses the new filter UI and unified table.
- Schedules are ordered by End Date, with the furthest-out schedules shown first.
Create / Edit Schedule
- Upgraded to the improved Area Hierarchy experience.
- Shows Parent Areas as disabled but still visible for context.
- “Select All / Clear All” options remain available on hover.
Campaigns & Area Hierarchy
- Campaigns now use the improved Area Hierarchy as well.
- Validation errors are displayed more clearly when selecting areas or forms.
- Filter UI is consistent across the app.
Filter UX
- Selected options now appear in a clickable badge for quick review.
- Improved behavior when users click quickly, reducing accidental deselection.
📅 September 18, 2025 — Sync Cloud Indicator
Overview
Introduces a Draft Sync Cloud so users always know the status of their draft synchronization.
What’s New
- A cloud icon shows whether drafts are syncing, pending, or fully up to date.
- Users can see:
- Number of pending changes
- Online/offline status
- Sync errors
- Last successful sync time
- If pending changes stop updating, it signals a potential sync issue, prompting users to check connectivity.
Why It Matters
- Gives clear confidence that work is being saved.
- Makes it easier to spot and resolve sync interruptions, especially on unstable networks.
📅 September 12, 2025 — Global Area Selector Performance
Overview
- Improved the global area selector to be faster and smoother, especially for large organizations.
Benefits
- Areas appear almost instantly after the server responds.
- Reports across the app load more quickly.
- The first data load after login is faster.
- Results update quickly when changing selected areas, while keeping the same behavior users are used to.
📅 September 9, 2025 — Web & Vial Release
Highlights
- Improved reliability of Compliance Reports for specific customers.
- Adjusted adhoc reports (like Area Overview) so the period end date is inclusive, aligning the data with expectations.
- Added an email history table so users can be found even if their email has changed.
- Fixed an issue where audit filters didn’t pull all available audits.
- Ensured audits can be exported to PDF reliably.
📅 September 4, 2025 — Atlas Chat Bot
Overview
- Replaced the prior Zendesk chat bot with the Atlas chat bot for a more integrated support experience.
Behavior
- When the same user is logged in across multiple tabs, chat stays synchronized.
- Different users on the sign-in page each see their own conversation history.
- Reloading the sign-in page preserves that user’s chat history.
- After logging in, chats from the sign-in page are replaced with the logged-in user’s past chats.
- After logging out, all chats are cleared for privacy.
📅 September 1, 2025 — Web & Vial Updates
Highlights
- Adjustments to Compliance Report scoring to improve overall accuracy.
- Increased the general comments character limit to 5,000.
- Push notifications are now filtered when action items are unassigned, reducing noise.
- Improvements to scheduling around reschedules.
- SSO now better supports users whose email addresses change.
📅 August 21, 2025 — Hotfix for Drafts on Web
Overview
- Strengthens the reliability of draft connections so events are accepted and stored properly.
What Changed
- Updated reconnection logic to fully close a stale connection before creating a new one.
- This ensures the server recognizes the connection and continues to accept draft events, greatly reducing the chance of losing work.
📅 August 19, 2025 — iOS Timeout Improvements
Overview
- Improved how timeouts are handled to prevent endless loading situations.
Improvements
- Updated timeout logic to avoid “stuck” loading screens.
- Resolved an issue some users experienced when opening the Schedule screen, improving overall stability.
📅 August 18, 2025 — Vial & Web Fixes + MyCustomerVoice Report
Overview
Enhances reporting, scheduling behavior, and backend performance, and introduces a new MyCustomerVoice report.
What’s New
- MyCustomerVoice Report:
- Provides a detailed view of survey results.
- Delivers survey data directly to users’ inboxes for easier follow-up.
Improvements
- Edit Schedule:
- Changes to a schedule no longer unexpectedly affect unrelated tasks.
- Audit Compliance Report:
- Now displays time zone information for clearer interpretation of compliance data.
- Backend:
- Several optimizations improve how tasks are processed and managed.
📅 August 12, 2025 — Inbox Report: MyCustomerVoice
Overview
- Introduces an inbox report for the MyCustomerVoice survey module.
- Summarizes survey counts, scores, comments, and photos, and delivers them directly to users, making survey review easier and more routine.
📅 August 5, 2025 — Second Factor Saving Drafts (Web)
Overview
Introduces a Draft Backup System to protect progress in drafts, even during crashes, tab closures, or connection drops.
What’s New
- Dual Local Backup
- Uses both LocalStorage and IndexedDB for fast and resilient local backups.
- Server-Side Backup Endpoint
- Allows manual uploading of draft data to the server for additional safety.
- New Draft Actions (kebab menu in Fill Out)
- Force Automatic Upload – send local backup data to the server.
- Export to ZIP – download current draft state and queued events.
- Upload Backup – upload a saved backup for recovery.
Improved Messaging & UI
- Clear messages explain backup and recovery states.
- New “Plan B” options in the menu give users control when they suspect sync issues.
📅 July 30, 2025 — Drafts Backups (iOS & Android)
Overview
Adds Draft Backup tools on mobile to protect audits in progress, especially when offline.
New Features
- “Rescue Progress” Menu
- Upload Backup – save the current audit state as a backup.
- Download Backup – restore a backup from the device.
- Local Draft Storage
- Draft backups (including media) are stored as .zip files on the device.
- Offline Resilience
- Improved handling of offline work, reducing the chance of losing data.
- Completed Audits Long Press
- Long pressing in Review Completed Audits allows quick upload or saving of backups.
📅 July 24, 2025 — Hotfix for Completed Audit Inbox Report
Overview
- Ensures that inbox reports sent when audits are completed include the correct PDF for each audit, aligning reports with the right records.
📅 July 24, 2025 — Web & Vial Updates
Overview
Targeted improvements across Web and Vial to enhance clarity, reporting, and data reliability.
Enhancements
- Compliance Report – Task Count Visibility
- Task totals are easier to read, helping teams understand workloads.
- 12-Hour Time Format in Drafts
- Drafts now support AM/PM formatting.
- New Kebab Menu in Fill Audit Screen
- Central place to access key actions while filling out audits.
Reliability Improvements
- Report campaign emails now send more reliably and on schedule.
- Backend and Vial updates strengthen data protection and email generation so report delivery is more dependable.
📅 July 18, 2025 — iOS Drafts Hotfix
Overview
- Improves how iOS handles audit drafts and related notifications.
Improvements
- Drafts now save more reliably and no longer duplicate unexpectedly.
- Push notifications related to drafts behave more consistently.
📅 July 14, 2025 — Web Dynamic Photos Updates
Overview
- Adds an Expected vs. Actual image comparison when reviewing completed audits.
Enhancement
- Users can compare KPI reference images with the actual photos taken during the audit.
- Report downloads and email sending continue to work the same way, with the new comparison available in the review experience.
📅 July 10, 2025 — iOS Hotfix
Overview
- Improves the app’s loading experience, especially when opening it for the first time, so users can start audits more smoothly.
🔍 Overview
Release Date: July 9th, 2025
This release includes several performance improvements, new features, and bug fixes across key areas of the platform, particularly focused on enhancing user productivity, data reliability, and reporting flexibility.
🚀 Enhancements
- General Performance Optimization We’ve improved the overall performance of our backend, resulting in faster load times and smoother navigation.
- Compliance Report Performance Boost Significant improvements have been made to the Compliance Report, ensuring quicker data processing and enhanced responsiveness.
- Aggregate Calculations Optimization Calculations within the Compliance Report are now more accurate and efficient.
- New: Notify User Functionality in MySchedule A new Notify User feature has been added to the Schedule Editor in the MySchedule section this allows users to create schedules without notifying users unless they choose to.
- New: Duplicate Schedule Option Users can now duplicate existing schedules within the MySchedule section, making it easier to reuse and adapt prior schedules.
- Flexible Start Date for Report Scheduling The Start Date option in the Report Scheduler now allows users to select dates up to 1 year in advance.
🐛 Bug Fixes & Data Sync Improvements
- Improved Draft version´s management & Data Sync The data synchronization process now better handles multiple draft versions, helping users manage data across different clients and devices reducing errors.
- Minimized Risk of Data Loss Changes in data syncing significantly reduce the risk of data loss, especially during multi-user editing or offline sessions.
- Resolved Data Sync & Task Resubmission Issues We addressed bugs related to task resubmission and data synchronization errors, ensuring a more stable and consistent user experience.
🗒️ Final Notes
We recommend all users to update to the latest version of the web app (mac: cmd + shift + R | PC: ctrl + shift + R) to take advantage of these improvements. As always, your feedback is valuable — please report any issues or suggestions.
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